Arkkeo Blog

Month: November 2012

The solution for my document chaos – Arkkeo

Almost every evening when arriving back home from work I find myself being delegated a number of activities by the companies I deal with. Just today my insurance company wanted the actual receipts of my destroyed MacBook to be sent over (my laptop was so nicely dropped on the floor by little out of control operations of TSA at JFK), and additionally I needed to respond to a number of documents given to me during the day such as car service, travel and health documents.

The process is always the same. Something needs to be done to receive the promised service from companies (issues with your car, apply for mortgage, managing travel plans, failed product under warranty, insurance covered health matters, you name it) and you are put to work for the company to collect and handle a number of documents. Do you even still have the right documents? Are they original? Where are they? What if I don’t have them? Who should I call?

Have you ever wondered how much energy and time you put into all of these things? Add to that the documents you collect for your family and children and you can easily double the time and effort. I did that for number of years and felt overwhelmed by the amount of energy it requires from me. I felt so frustrated trying to remember where had I placed those documents and when.  Because of this I found myself hustling all night long for several evenings per week trying to manage my life. I was scanning docs, sending them by mail, and filing them in what seemed to be (at-the-time) pretty well organized and well thought places.  But then I started to wonder whether it was necessary. There must be a better way!

Companies polish up their customer service operations to minimize costs and maximize customer happiness. However, they tend to only look at benefits from their own view or at best that industry’s point of view. But from a single consumer’s point of view, we are far from being in the sweet spot.  You are still expected to take action regarding documents and companies often fail to see what would optimizes your life. After all, I do deal with a number of different companies. You are expected and sometimes required by law to safe-keep those documents up to ten years in case of an emergency or audit of some sort. Therefore, it would be nice to have some sort of “standard” for how my documents are provided to me taking into account that I receive documents from many companies.  In other words, this process should build around me, not around every individual company. This complication is something we will look back in the future and shake our heads saying: “I can’t believe we used to do that”.

Well, I don’t know about you, but after a day’s work is done I’d rather kick back and digest all the cool things we have accomplished during the day or even occasionally enjoy a football game. That’s why we created Arkkeo.  We hope that by using Arkkeo we can give you more time with yourself and your family, along with the extra peace of mind that comes when all your important documents are safe, organized and accessible when ever you need them.

Try it out!

– Tuomas. Founder and CEO.

Finnish company Arkkeo brings us closer to a world with receipt-free wallets and homes without filing cabinets.

Helsinki, 20 November 2012 – Two years ago, the Finnish company Arkkeo was founded to make it easier for individuals to organize and manage all their important personal and family documents from a single, secure online location. Today Arkkeo officially opens its doors at www.arkkeo.com.

“We established Arkkeo because individuals continually struggle to manage all the paper documents they receive from the companies and service providers they do business with.  We started wondering why all this paper was necessary and why documents couldn’t be transferred and stored electronically when nowadays it is possible to manage nearly everything else online. We thought about the solution in terms of developing a service, and we came to the conclusion that it would be to everyone’s benefit to do something about it.” says Arkkeo’s Founder and CEO, Tuomas Kohila.

Arkkeo enables its users to securely archive all the important documents from everyday life, such as purchase receipts, insurance documents, health documents, travel tickets and auto service documents. Using Arkkeo is easy and it’s free to get started.  Individuals can register for the service, either on their own initiative or by responding to an invitation from a company who is an Arkkeo partner. Documents are transferred to an individual’s Arkkeo account automatically and securely by Arkkeo partner companies, or by using Arkkeo’s smartphone app an individual can take photos of existing paper documents and they will be uploaded directly to their account. And it is equally easy for Arkkeo’s business partners: the system links seamlessly to modern cashier systems and consumer document management systems so that receipts and other documents are deposited automatically and securely to users’ Arkkeo accounts.

Inside the Arkkeo service, individuals can categorize and archive their documents in a logical manner. The service is located in the Cloud, so documents are available whenever they are needed from wherever an individual happens to be. For example, if a personal health document is needed while an individual is on a vacation, it is just an Internet connection away. And you never have to worry about the safety of your documents because Arkkeo uses bank-level security to protect all of your important information.

“We currently live in an interesting time of great change on our journey towards a paperless society. Such a big change is often easier to observe afterwards. It’s easy now to see what big changes have been made in the world of banking or entertainment when we remember how different the world was when we still used bank books, check books and VHS cassettes.” explains Kohila.

“In five years we will probably be amazed by the amount of time we used to spend finding and managing paper-based documents.” Kohila predicts.

Kohila has had a long and successful career in the Finnish technology industry. In 2007, he was elected Software Entrepreneur of the Year in Finland. Kohila holds a Master of Engineering degree.

A number of companies have already joined the Arkkeo service as partners including healthcare firms and service providers. Arkkeo currently employs just under ten people and aims at internationalizing the service next year.

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